Home // International Journal On Advances in Security, volume 10, numbers 1 and 2, 2017 // View article


The Influence of the Human Factor on ICT Security: An Empirical Study within the Corporate Landscape in Austria

Authors:
Christine Schuster
Martin Latzenhofer
Stefan Schauer
Johannes Göllner
Christian Meurers
Andreas Peer
Peter Prah
Gerald Quirchmayr
Thomas Benesch

Keywords: information security; user perceptions; attitude; human risk factor; work satisfaction; compliance.

Abstract:
The human factor is a decisive risk factor in information security and is now on its way to be fully integrated into information security programs and risk management approaches. Due to this remaining lack of integration, we have designed a study on user attitudes towards information security issues in Austrian companies. This study included a comprehensive survey that was based on extensive desk research on risk, behavior and trust models. The second key part of the study reflects the results of two moderated focus groups that discussed information security issues derived from the analyzed literature. The third main component of our study is based on personal interviews with 891 respondents structured by the prepared survey. The analysis of the results from the focus groups and the personal interviews allowed the identification and confirmation of user perceptions and trustworthiness factors. Building upon the survey results, we propose a set of significant indicators that can help to identify ICT-related misuse and fraudulent behavior as a situation awareness instrument.

Pages: 48 to 60

Copyright: Copyright (c) to authors, 2017. Used with permission.

Publication date: June 30, 2017

Published in: journal

ISSN: 1942-2636