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Acceptance Models for the Analysis of RFID

Authors:
Markus Haushahn
Michael Amberg
Krzysztof Malowaniec

Keywords: acceptance analysis; RFID; ubiquitous computing

Abstract:
Although there is a high dispersion of RFID in many areas of the economy, it can be said that up until now this technology has been barely implemented and accepted within law firms. Considering the severe problems when tracking documents and although these systems facilitate specific improvement in various sub processes handling legal cases, lawyers are still mostly disapproving of the use of RFID. Therefore, the motivation as well as the acceptance indicators of lawyers, which are responsible for such behavior, need to be observed. Within the scope of this article the currently valid acceptance models will be analyzed regarding their applicability to RFID-Systems and their possible application in law firms. Furthermore, both the user’s point of view as well as the involved IT technology shall be considered within this evaluation. This is the only way to ultimately ensure the achievement of pursued objectives such as increasing customer and employee satisfaction, optimizing internal processes as well as continuously improving business results within law firms. The primary result of this analysis shows that the DART acceptance model by Amberg and Wehrmann explains best all eight of the RFID-relevant acceptance levels such as the psychological or the task-related level for instance.

Pages: 301 to 309

Copyright: Copyright (c) IARIA, 2010

Publication date: October 25, 2010

Published in: conference

ISSN: 2308-4278

ISBN: 978-1-61208-100-7

Location: Florence, Italy

Dates: from October 25, 2010 to October 30, 2010