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Usability Evaluation Approaches for (Ubiquitous) Mobile Applications: A Systematic Mapping Study

Authors:
Rodrigo A. Cruz Reis
Ludymilla L. A. Gomes
Arilo Claudio Dias-Neto
Awdren de L. Fontão

Keywords: Usability; Mobile apps; Systematic Mapping; Survey.

Abstract:
In case of ubiquitous mobile applications, there is an increased need for effective/efficient approaches to evaluate the usability of these applications. The technical literature provides several evaluation approaches found in several sources, with different characteristics and classifications. This paper presents the results of a systematic mapping study that investigated usability evaluation approaches for (ubiquitous) mobile applications. In total, we identified 101 usability evaluation approaches for mobile applications, 28 of which applied to ubiquitous mobile applications. They were classified according to some attributes, such as: type of evaluation technique, type of mobile apps to be evaluated, experiment used to evaluate the approach, usability attribute/factors to be evaluated, and characteristics of ubiquity evaluated by each approach, representing the state-of-art in this research field.

Pages: 11 to 17

Copyright: Copyright (c) IARIA, 2015

Publication date: July 19, 2015

Published in: conference

ISSN: 2308-4278

ISBN: 978-1-61208-418-3

Location: Nice, France

Dates: from July 19, 2015 to July 24, 2015