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A Comprehensive Study on the Reality of Knowledge Management and Lessons Learned in the Projects - A Case Study in Iran Oil and Gas projects

Authors:
Ahad Nazari
Mohammad Mehdi Mortaheb Mortaheb
Zahra Aghalou Aghalou

Keywords: Project management; Lessons learned; Knowledge Management; Oil and Gas Projects

Abstract:
The concept of Lessons Learned (LL) in projects refers to the knowledge and experiences have been gained during the execution of the projects. These can be very vital in improvement of management style of current and future projects, to prevent the potential problems such as cost and time overruns. However, despite the importance of LL, it is usually ignored or not considered properly in the projects. The aim of this research is to study the current status of the LL practices in “Iran Oil and Gas Projects” (IOGP). First, a comprehensive literature review on the concept and approaches used to include LL in project management is conducted. Then, the major barriers for implementation of LL management in IOGP are identified, using interview method and investigation of the current states of LL processes in IOGP. Finally, in order to suggest solutions, in-depth analysis of the problems is carried out, using project management tools and techniques. According to the findings of this research, there is not a formal and systematic process for LL management in IOGP. Moreover, the main barriers for KM and LL Process consist of strategic and management barriers, organizational barriers, communication barriers and staff barriers. The proposed solution to improve the LL documentation consists of organizational issues, open communication culture, training & learning environment and formal LL process.

Pages: 33 to 39

Copyright: Copyright (c) IARIA, 2012

Publication date: January 30, 2012

Published in: conference

ISSN: 2308-4375

ISBN: 978-1-61208-181-6

Location: Valencia, Spain

Dates: from January 30, 2012 to February 4, 2012