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Application of Business Process Quality Models in Agile Business Process Management

Authors:
Michael Gebhart
Marco Mevius
Peter Wiedmann

Keywords: business process; design; quality; agile; ISO 25000.

Abstract:
The increasing complexity of business process management projects requires a methodology that supports the tight and efficient collaboration between customer and process analysts. For that purpose, the agile methodology that is well-known in software projects has been transferred to business process management. However, in these agile environments governance regarding the designed processes is necessary for ensuring their high quality. This article demonstrates how to apply quality models for business processes in agile business process management environments and its specific challenges. To illustrate the application, a business process in the context of offer management has been captured by means of this approach.

Pages: 152 to 158

Copyright: Copyright (c) IARIA, 2014

Publication date: March 23, 2014

Published in: conference

ISSN: 2308-4375

ISBN: 978-1-61208-329-2

Location: Barcelona, Spain

Dates: from March 23, 2014 to March 27, 2014