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Enhanced Stakeholder Socialization using Common Language in Agile BPM: Living business processes models instead of rigid documentations

Authors:
Marco Mevius
Erich Ortner
Peter Wiedmann

Keywords: society architecture; business process; common languagey; agile bpm

Abstract:
Business Process Management (BPM) and its supporting systems (BPMS) focus on business processes without sufficiently taking all stakeholders into account. Instead, the focus is put on the modeling and execution of business processes. Rigid business process documentations, long update cycles and insufficient understanding of business process models are the results. In this paper, we present how to use common language to simplify and further develop existing methods aiming at “living” business processes instead of rigid documentations. We enhance the innovative agile method BPM(N)Easy1.2, which includes a supporting mobile application called BPM Touch. This combination allows the powerful usage of common language with BPM and enables stakeholders to better “socialize” with one another in the context of business processes and their management. The application of the method is illustrated with the help of a public administration sample. The paper concludes with a summary and outlook on further research.

Pages: 1 to 8

Copyright: Copyright (c) IARIA, 2015

Publication date: February 22, 2015

Published in: conference

ISSN: 2308-4375

ISBN: 978-1-61208-386-5

Location: Lisbon, Portugal

Dates: from February 22, 2015 to February 27, 2015