Home // eKNOW 2015, The Seventh International Conference on Information, Process, and Knowledge Management // View article

The Key Contributions of the Operations Management and Information Systems Disciplines to Business Process Management

Authors:
Philippe Marchildon
Pierre Hadaya

Keywords: business process management; information systems discipline; operations management discipline

Abstract:
Based on a narrative review, this paper synthesizes the main contributions of the operations management and the information systems disciplines to the business process management literature. Our findings show that the operations management discipline has been the main contributor to the topics of business process definition, business process standardization, business process outsourcing/offshoring, Six Sigma, and business process management theories while the information systems discipline has been the main contributor to the topics of business process reengineering, the role of information technology, and the business process management nomological network.

Pages: 132 to 137

Copyright: Copyright (c) IARIA, 2015

Publication date: February 22, 2015

Published in: conference

ISSN: 2308-4375

ISBN: 978-1-61208-386-5

Location: Lisbon, Portugal

Dates: from February 22, 2015 to February 27, 2015