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Defect Prevention Review by Process Relationship Matrix

Authors:
Shuichiro Yamamoto

Keywords: business process; knowledge management; defect prevention; review; process relationship matrix.

Abstract:
To clarify business process completeness, the authors proposed a business process diagram that describes six aspects: input, output, accepting conditions, resource conditions, exception conditions, and judgement conditions. By separating exception conditions from the output, the proposed diagram has the advantage of making it possible to detect and respond to defects and extract exception handling knowledge. The procedure for reviewing the diagram has not been specified. In this paper, we define a process relationship matrix to demonstrate a step-by-step review procedure for preventing defects in business process diagrams. The main output of the paper is the business process review method using a process relationship matrix.

Pages: 37 to 40

Copyright: Copyright (c) IARIA, 2025

Publication date: May 18, 2025

Published in: conference

ISSN: 2308-4375

ISBN: 978-1-68558-272-2

Location: Nice, France

Dates: from May 18, 2025 to May 22, 2025