Home // eLmL 2020, The Twelfth International Conference on Mobile, Hybrid, and On-line Learning // View article

Conversational Robot for Practice Interviews in Creative Industries

Authors:
Maria Leticia Flores-Palacios
Claudia Alicia Lerma-Noriega
Genaro Rebolledo-Mendez

Keywords: Chatbot; Interview; Journalism; Research Methodology; Education Technology; Higher Education; Educational Innovation.

Abstract:
Technology must help information professionals collect data and analyze it. For this reason, a robot called Chatcontext, programmed with Artificial Intelligence (AI), was developed in order to promote interview mastery among students in the creative industries. This technology responds to the need to develop the ability to prepare clear and relevant questions that address various types of sources. The information compiled must serve to generate journalistic texts and research reports of a qualitative nature. Students of journalism and qualitative research courses at Tecnologico de Monterrey, Mexico, worked during the February-June 2020 semester with Chatcontext. The results indicated an improvement in the ease of learning and the usability of the chatbot tool. In this sense, it was observed that the use of technology keeps university education up to date and facilitates the evaluation of qualitative factors.

Pages: 92 to 95

Copyright: Copyright (c) IARIA, 2020

Publication date: March 22, 2020

Published in: conference

ISSN: 2308-4367

ISBN: 978-1-61208-764-1

Location: Valencia, Spain

Dates: from November 21, 2020 to November 25, 2020