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Remote Working - The Webseries: Training Meets People Caring and the Liberating Power of Laughter

Authors:
Elena Messore

Keywords: Engagement; humorous video-learning; web- series; people caring.

Abstract:
Adult motivation is the main issue about engagement, and in the recent pandemic it has been specially under surveillance in companies that have had to reorganize into remote working. People caring has rapidly become a strategic issue for Human Resources management, which used tools and training language to support organizational transformation, to engage people, to spread and promote the corporate culture even in remote working contexts, to recognize individual contribution and to support a sense of belonging. Training, therefore, even in phases of organizational change and transition, is a lever not only for learning, but also for managing people. The training experience presented in this paper regards best practices about WFH (Working From Home) in Sorgenia s.p.a. (Italian energy company) and highlights this double level of training objectives on learning and people caring. The adoption of a training approach oriented to known situations, practical contents and possible solutions, humorous video realization, characterized the illustrated didactic experience. Participants’ engagement passes through the levers of familiarity of the situations (and recognition of possible or already known problems), accessibility of the solutions provided in a light and ironic way enabling individual resources. Engagement is promoted by a serial format (the web-series), which is periodically released and thought a humorous language. It is also interesting that engagement was pursued through active participation in the video production process to maximize the familiarity of the situations also through the recognizability of places and colleagues.

Pages: 1 to 8

Copyright: Copyright (c) IARIA, 2022

Publication date: June 26, 2022

Published in: conference

ISSN: 2308-4367

ISBN: 978-1-61208-985-0

Location: Porto, Portugal

Dates: from June 26, 2022 to June 30, 2022