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Toward a Business Continuity Plan for Home-Care Systems

Authors:
Olfa Rejeb
Elyes Lamine
François Marmier
Hervé Pingaud
Rémi Bastide

Keywords: Continuity in eHealth Care; Safety; Detection emergency situations

Abstract:
Demographic changes in recent years have contributed to a shift in care models, with the development of home-care as a new alternative to traditional hospitalization. On the other hand, our society is increasingly influenced by modern Information and Communication Technology (ICT). The health care has greatly benefited from these technological advances. However, the use of these technologies for real life application may pose problems resulting in system failure, which might have significant impacts on patient safety and on the ability to deliver high-quality care services. Thus, continuity of service remains a critical area of concern for home-care. Appropriate means must then be taken to ensure an efficient, robust and advanced home-care system. In this context, we propose an approach based on Business Continuity Management (BCM) to ensure the ability to operate in spite of unforeseen events and to quickly recover from any type of business interruption. This paper provides a framework for BCM and its key concepts. Then, we describe a generic methodological approach for introducing BCM to home-care; outlining key issues to be considered.

Pages: 169 to 174

Copyright: Copyright (c) IARIA, 2012

Publication date: January 30, 2012

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-179-3

Location: Valencia, Spain

Dates: from January 30, 2012 to February 4, 2012