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Electronic Messaging in Primary Care – Reporting from an Implementation and Evaluation Project in Northern Norway

Authors:
Trine S Bergmo
Gerd Ersdal
Eirin Rødseth
Gro Berntsen

Keywords: telehealth; electronic messaging; large-scale implementation; community nursing service; evaluation; efficiency.

Abstract:
FUNNKe is a large-scale ongoing project aiming to assist in implementing secure broadband communication and support the use of electronic messages between community nursing service, general practitioners and local hospitals in the northernmost region in Norway. The main goal of FUNNKe is to establish electronic communication and information exchange in all sectors of health service delivery in the region. The FUNNKe-project has two distinct parts: The first is the actual implementation phase where the focus is to facilitate and support the municipalities to invest in and start using electronic messages for information exchange. The second part is an evaluation phase focusing on the implementation process, analysing the potential for time savings and perceived changes in quality of care. The evaluation study has a multi-method research approach using quantitative and qualitative methods. This paper describes the planned evaluation, the experiences so far, and reports some preliminary results.

Pages: 172 to 177

Copyright: Copyright (c) IARIA, 2013

Publication date: February 24, 2013

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-252-3

Location: Nice, France

Dates: from February 24, 2013 to March 1, 2013