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Critical Success Factors for Inter-Organizational Process Collaboration in eHealth

Authors:
Niels Frederik Garmann-Johnsen
Tom Roar Eikebrokk

Keywords: Inter-Organizational Collaboration. Business Process Management. eHealth. Information Systems Research. eHealth Literature Review.

Abstract:
In most Western countries, there is substantial growth in inter-organizational cooperation in design and delivery of health services based on Internet technology. However, there is a gap in the literature describing these efforts, and future research as well as practice can benefit from more elaborate theoretical models to understand this phenomenon. In order to close this gap, this study reviews the literature on Business Process Management in an inter-organizational context with a special focus on factors that can explain the success of process development in inter-organizational contexts. The review identifies several critical success factors that may be important as a starting point for future research in eHealth.

Pages: 217 to 223

Copyright: Copyright (c) IARIA, 2014

Publication date: March 23, 2014

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-327-8

Location: Barcelona, Spain

Dates: from March 23, 2014 to March 27, 2014