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Ontology- and Model-Based Quality Indicators Designing Framework

Authors:
Osamu Takaki
Izumi Takeuti
Noriaki Izumi

Keywords: quality indicator; medical service assessment; ontology

Abstract:
Though quality indicators play an important role in assessment of medical service quality of hospitals, there still exists no universal framework to collect or select adequate quality indicators for certain assessment of medical service quality. This paper provides a set of models called "Medical Service Assessment Models (MSAM)" that help collect adequate quality indicators to assess medical service quality from the patients’ viewpoint. To this end, we focus on a set of semantic patterns of medical service quality assessment and develop an ontology called "Medical Service Assessment Ontology (MSAO)", which is a vocabulary to construct MSAM based on the patterns. The framework consisting of MSAM and MSAO plays a role in guidelines for collecting adequate quality indicators to assess medial service quality from the patients' viewpoint, and helps explain the basis for the collection of quality indicators.

Pages: 80 to 87

Copyright: Copyright (c) IARIA, 2014

Publication date: March 23, 2014

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-327-8

Location: Barcelona, Spain

Dates: from March 23, 2014 to March 27, 2014