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Distributed Case Management in the Public Health Area

Authors:
Octavian Purcarea
Philip Cummings
Doina Patrubani
Cristian Taslitchi

Keywords: Public health data visualization; guidelines; timeline; case management; Business Process Modelling Notation (BPMN).

Abstract:
The free movement and mobility of citizens is a fundamental principle of European Union (EU). Currently, the data exchanges between social security institutions, including healthcare institutions are mostly paper-based. As a consequence, the process is time consuming, open to error and lengthen the resolution time for the citizens. Efficient and effective administrative cooperation between the institutions is, as a consequence, critical. Therefore, EU regulations triggered the European Exchange of Social Security Information (EESSI) project for the European Commission (EC) to provide the common secure framework that will facilitate electronic exchanges between relevant institutions. The previous attempts of implementing a similar system failed mostly because the clerks are accustomed to work with paper documents and the complex paperless solutions were perceived by the non-technical end-users as a major chance. The clerks need a system able to handle a partial snapshot of the European case, developed around their current social, communication and professional context, able to manage operational processes and, at the same time, to provide an efficient decision support. The present article describes the EESSI response to the main technical challenges encountered: the decomposition of business processes in order to provide a distributed case management solution, composition of business processes in order to provide standard functions across all case types, formalization of EESSI Business Messaging Protocol (BMP) in order to provide semantic and syntactic interoperability and case management visualization.

Pages: 202 to 213

Copyright: Copyright (c) IARIA, 2016

Publication date: April 24, 2016

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-470-1

Location: Venice, Italy

Dates: from April 24, 2016 to April 28, 2016