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Online Information about Cancer Patient Pathways (CPP) in Norway

Authors:
Heidi Gilstad

Keywords: cancer patient pathways; CPP, critical discourse analysis; CDA; communication exchange; knowledge exchange; activity exchange; the ADIUVAT-model.

Abstract:
A Cancer Patient Pathways (CPP)- program was implemented in Norway in January 2015. An important emphasis of CPP is that the patient should be ensured adequate information and involvement in relation to her/his cancer diagnosis and treatment. Updated information about CPPs in Norway is mainly available through two Web portals: helsedirektoratet.no and helsenorge.no. With reference to Critical Discourse Analysis and Fairclough’s notions knowledge exchange and activity exchange, the online information about CPP is examined and discussed with an emphasis on what characterizes the communication exchange. The results show that the CPP online information has an unclear addressee, and that there is more activity exchange with directives to health personnel than knowledge exchange with health facts to patients on both health portals. The conclusion is that in order to develop targeted and adequate online information, health authorities need to be aware of citizens’ eHealth literacy.

Pages: 7 to 12

Copyright: Copyright (c) IARIA, 2016

Publication date: April 24, 2016

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-470-1

Location: Venice, Italy

Dates: from April 24, 2016 to April 28, 2016