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Co-creation of an Innovation Network: Engagement and User Involvement in Digital Care Services

Authors:
Torbjørg Træland Meum
Etty Ragnhild Nilsen

Keywords: Welfare technology; Innovation; Information Infrastructure; Socio-technical systems; Action Design Research.

Abstract:
This work in progress paper presents a study of digital innovation in municipal care services, and we highlight collaboration and communication among various stakeholders in the process of implementing welfare technologies. We characterize innovation in municipal care services as socio-technical networks of organizations that enable innovation and we emphasize mechanisms that enable engagement and mutual learning across professional, organizational and geographical boundaries. In particular, we focus on how knowledge is mediated and how actors and resources are mobilized in the network. The study is further inspired by Action Design Research and we present ongoing activities of the creation of an innovation network.

Pages: 32 to 35

Copyright: Copyright (c) IARIA, 2016

Publication date: April 24, 2016

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-470-1

Location: Venice, Italy

Dates: from April 24, 2016 to April 28, 2016