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Evaluation of a Context-Specific Communication System Based on Smartphones: A Field Study of Use and Nurses’ expectations

Authors:
Trine S. Bergmo
Elin Johnsen
Monika A. Johansen
Tejre Solvoll

Keywords: component, hospital communication systems, context awareness, nursing, e-health, work practices, ICT in hospitals, work effinecy

Abstract:
This project evaluates a context aware communication system designed for use in hospitals. This communication system aims to increase and improve the communication and information exchange between nurses, between nurses and physicians, and between physicians. In this paper, we focus on nurse-to-nurse communication. Nurses in the oncology department at the University Hospital of North Norway tested the system. The aim of this field study is to investigate the expectations, consequences and experiences of using the phone system in a clinical setting. The study uses a multi-method research approach including both quantitative and qualitative data. We use a before-and-after study design, with data from questionnaires, interviews and logs as well as step count measurements. In this paper, we describes the phone system and how it can be used. We also report on the nurses’ expectations and presents some preliminary findings on system usage and the before-and-after step count assessment.

Pages: 165 to 170

Copyright: Copyright (c) IARIA, 2016

Publication date: April 24, 2016

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-470-1

Location: Venice, Italy

Dates: from April 24, 2016 to April 28, 2016