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Leverging Technology to Advance Patient Engagement in a Mental Health Care Setting

Authors:
Wendy Odell
Sanaz Riahi

Keywords: mental health; patient engagement; patient portal; mobile health; virtual health

Abstract:
In 2010, Ontario Shores implemented a fully integrated electronic medical record (EMR) with the aim of enhancing patient safety and quality of care. The implementation of the EMR has created opportunities to leverage health IT to make further improvements to the quality of care we provide to our patients, including improving patient engagement through improved access to personal health information and enabling alternative care delivery models. This paper will provide an overview of the strategies Ontario Shores has employed to foster patient adoption and ongoing engagement including the launch of an EMR-integrated patient portal that enables patient and proxy access to clinical data, implementation of a mobile (mHealth) experience for patients to manage their care with actionable interventions through a secure mobile cloud technology platform, and the piloting of a virtual clinic, which will utilize e-therapy that will maximize access and utilization of evidence informed virtual treatments.

Pages: 72 to 75

Copyright: Copyright (c) IARIA, 2017

Publication date: March 19, 2017

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-540-1

Location: Nice, France

Dates: from March 19, 2017 to March 23, 2017