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Worklife Ergonomics in eHealth Co-Creation Governance

Authors:
Niels Frederik Garmann-Johnsen
Migle Helmsersen
Tom Roar Eikebrokk

Keywords: Co-creation; servitization; digitalizaton; healthcare; eHealth; worklife ergonomics

Abstract:
This is a conceptual article where we seek to combine the concepts of information systems frameworks and newer co-creation literature as a means to devise a model for servitization and digitalization. Servitization and digitalization are two megatrends that affect healthcare and public services along with other sectors in general. A new model is needed to prescribe how governance in an increasingly changing world of modern healthcare could be undertaken in a successful manner. The concept of good worklife ergonomics is studied, both as a prerequisite and as a success factor. This article proposes that the moderating, risk mitigating, factor of broadly based employee involvement in all phases from planning and design to implementation will greatly improve quality in both innovation-process, and outcomes. A case-study from a public homecare living lab eHealth-project in Norway is visited to highlight some of the challenges ahead. Our discussion and conclusion end up devising the proposed model, and further research into how this model can be implemented is recommended.

Pages: 47 to 53

Copyright: Copyright (c) IARIA, 2018

Publication date: March 25, 2018

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-618-7

Location: Rome, Italy

Dates: from March 25, 2018 to March 29, 2018