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Enabling Employee Co-Creation in eHealth - Propositions for a Methodology

Authors:
Migle Helmersen
Tom Roar Eikebrokk
Niels Garmann-Johnsen

Keywords: eHealth; employee; co-creation; Design Thinking; LEAN; Agile, learning organization; innovation

Abstract:
This article is a reflection by a team of researchers. After visiting and doing action and evaluation research in a municipal eHealth Living Lab project, the authors find that there is a need for a more formalized approach to the social aspect and fundaments for employee driven innovation. We find a need for combining the fields of organizational learning and technology innovation. Based on our research, we propose a model for value creation based on new eHealth technology where employee co-creation is stimulated as a resource for the learning organization. Here, employees evaluate existing services as the basis for both designing totally new services and evaluate proposed new solutions. This basis in employee co-creation creates a broad basis for implementing changes that will benefit service users through increased ability and speed of organizational change in such innovation ecosystems. In addition, to the usual agile implementation phase, we induct the need for prior employee-involving mobilization and ideation phases.

Pages: 61 to 67

Copyright: Copyright (c) IARIA, 2019

Publication date: February 24, 2019

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-61208-688-0

Location: Athens, Greece

Dates: from February 24, 2019 to February 28, 2019