Home // eTELEMED 2020, The Twelfth International Conference on eHealth, Telemedicine, and Social Medicine // View article
Authors:
Abdullah Alshahrani
Katie MacLure
Keywords: eHealth; acceptance; health managers; Kingdom of Saudi Arabia.
Abstract:
Electronic Health (eHealth) offers innovative solutions for improving the access and management of healthcare delivery. This study aims to explore factors that influence health managers’ acceptance of eHealth services in the Kingdom of Saudi Arabia (KSA). It has been planned to be carried out in three phases: a Systematic Review (SR), a quantitative survey, and a qualitative interview. Inclusion and exclusion criteria for each phase were applied. Ethical approval to conduct the study had been gained. Thirty-nine factors were identified as influencing health managers’ eHealth acceptance in KSA. The top influential factors were: (i) Availability of operational resources, (ii) Trust in confidentiality, security, and data privacy, (iii) Availability of qualified human resources, (iv) Information and Communication Technology (ICT) infrastructure and readiness, and (v) The quality of eHealth systems and applications. Findings from this research have drawn a clearer picture of the key challenges in health managers’ acceptance of eHealth services in KSA. Areas for improvement are to be highlighted in the final analysis.
Pages: 36 to 38
Copyright: Copyright (c) IARIA, 2020
Publication date: March 22, 2020
Published in: conference
ISSN: 2308-4359
ISBN: 978-1-61208-763-4
Location: Valencia, Spain
Dates: from November 21, 2020 to November 25, 2020