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Work Related Quality of Life and HIS Usability: An Examination of Human Factors' Impact on Electronic Health Record usability during the Adoption of a New Electronic Health Record System in Norway

Authors:
Ove Lintvedt
Espen S. Nordheim
Luis Marco-Ruiz
Terje Solvoll
Rune Pedersen

Keywords: Electronic Health Record (EHR); usability; Work-Related Quality of Life (WrQoL); National Usability-focused HIS Scale (NuHISS); human factors.

Abstract:
In this paper, we try to determine the influence of human factors, specifically Work-Related Quality of Life (WrQoL), on the usability of a newly implemented Electronic Health Record (EHR) system in Norway. We used the Work-Related Quality of Life questionnaire to measure human factors in clinical staff (physicians, nurses, and others). The National Usability-focused Health Information Systems Scale (NuHISS) questionnaire was used to measure the usability of the new Electronic Health Record. We performed a one-way Analysis of variance (ANOVA) with the NuHISS score as the dependent variable and the WrQoL score as the factor. The results show a significant effect of Work-Related Quality of Life on Electronic Health Record usability (p < .001), meaning that work-related quality of life significantly influences the perception of Electronic Health Record usability. The effects vary significantly depending on professional groups, ages, and genders. These findings underscore the importance of considering human factors in the usability and implementation of Electronic Health Record systems. Further research is needed to understand how human factors affect the usability of electronic health record systems.

Pages: 50 to 55

Copyright: Copyright (c) IARIA, 2024

Publication date: May 26, 2024

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-68558-167-1

Location: Barcelona, Spain

Dates: from May 26, 2024 to May 30, 2024