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Evaluating Usability Barriers in Health Technology: Government Perspectives and ISO Standard Alignment

Authors:
Marianne Lodvir Hemsing

Keywords: Usability in Health Technology; Standards; ISO 9241-11; ISO/IEC 25010; Government Policy in Digital Health.

Abstract:
This study investigates how government authorities in Norway perceive usability barriers in health technology and assesses their alignment with international usability and software quality standards. A content analysis of 15 government reports reveals that the most frequently cited barriers—system complexity, accessibility issues, and integration challenges—closely align with key usability requirements in these standards. The findings suggest that adopting these usability principles as guidelines in health technology development could enhance effectiveness and accessibility. This study underscores the importance of structured usability frameworks in addressing real-world challenges.

Pages: 12 to 17

Copyright: Copyright (c) IARIA, 2025

Publication date: May 18, 2025

Published in: conference

ISSN: 2308-4359

ISBN: 978-1-68558-270-8

Location: Nice, France

Dates: from May 18, 2025 to May 22, 2025