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Authors:
Ove Lintvedt
Espen S Nordheim
Terje Geir Solvoll
Rune Pedersen
Keywords: electronic health records; usability; workflow optimization; healthcare efficiency; Valkyrie project; virtual health record; interoperability; healthcare coordination.
Abstract:
User satisfaction with Electronic Health Record (EHR) systems is critical for ensuring efficiency, usability, and quality of healthcare services. This study examines how training satisfaction, functional satisfaction, and general satisfaction influence overall satisfaction with an EHR system. Using regression analysis, we identify key predictors of user satisfaction and provide recommendations for system improvement. Results indicate that efficiency, usability, and workflow optimization are the most significant determinants of overall satisfaction, with training having a secondary but notable effect. Furthermore, the findings are linked to the Valkyrie project, a distributed service-oriented architecture designed to enhance healthcare coordination and data sharing. We explore how insights from this study can inform the development of the Virtual Health Record (VHR) in Valkyrie, highlighting the need for data accessibility and user-centred design.
Pages: 40 to 45
Copyright: Copyright (c) IARIA, 2025
Publication date: May 18, 2025
Published in: conference
ISSN: 2308-4359
ISBN: 978-1-68558-270-8
Location: Nice, France
Dates: from May 18, 2025 to May 22, 2025